I have been to this location twice and when I tell you Spyder is crazy, amazing ,funny all of the above. With both experiences he made me feel extremely comfortable. I was nervous for no reason because the conversation was everything and eased my mind. Between him and my best friend helped a whole lot. Besides the fact that I over think things but Spder was quick. Both great experiences. Of course the instruments were new and right out of the packs, very soothing vibes, Spyder gave me pointers on current piercing and future piercings that I am considering. Most Def will be my location while I'm in Buffalo that's for sure.