I had an appointment on Monday, 08/22/2022 for hydra facial and to purchase Obaji products. I called to reschedule for Wed, 08/24. They confirmed with a schedule for 3:15 pm for Wednesday. I was excited and drove to the appointment today. On the way, there was traffic, I called that I am running late for 5 min. At that point, while I was driving, they informed me that I do not have an appointment with them! What the heck! I spent time and effort to drive over to their place, spent money on gas, etc. Very frustrating experience! I DO NOT RECOMMEND THIS PLACE !