Yesterday, my father and I stopped by to schedule a hair appointment for him. The girl at the front desk didn't even notice us walk in because she was hunched over her cellphone. I stood their awkwardly for about 15 seconds before saying "Excue me?" We then were able to schedule my father for a 5:30 appointment today. At 5:17 we arrived to find the gate locked, the lights off, and no one there--a full 45 minutes before the closing time listed on the door. No one called to let us know the appointment had been rescheduled, and there was no sign stating when they'd be back. We took my father to Sportclips. The wait may be long, but at least the door was unlocked. 🤷♀️