I was on the phone for over 45 minutes and nobody answered my call.
I get off work at 4:00 pm. I made a point to call as soon as I could. I was on the phone at about 4:15 pm. The automated system told me I was number 2 in line to be answered. About 25 minutes in I was changed to number one. Instead of answering my phone call, they dragged their feet until the office closed, so they could ignore it completely. What an absolute insult. At least have the decency to get on the line and tell me I'm not important enough to get to. A complete waste of my time.