About a month ago, I walked in for happy hour, and got a great cut that still gets lots of compliments. I was in hair despair when I walked in; I was growing out an undercut for a few months and finally could not stand how ugly the bottom half of my hair looked. I walked in and right away spoke with Alden, I believe (sorry to have forgotten his name but he's from NY) about what I could do. He took a look, saw a solution and told me to sit down and started working. I trusted his style suggestion and he totally fixed the ugly mess I had. One month later, it's a superb, very cute & flattering cut that looks great as its growing. I will definitely ask for him again.