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Reviews about Massage Envy
Got a great massage today. Left feeling relaxed and tired! 100% recommend. This Place is a perfect mood set through out the store. Warm welcomes and set to your liking. It’s all about you and what you want. Great price. Very happy!
Since nothing came out of my email. My friends got me a gift card for a massage. I work in a physically demanding job but didn’t feel super hurting for a massage. Long story short, the masseuse used too much pressure after I requested for him to go a little hard, then it was too hard, I asked him to lighten up he did for about 5 minutes and the proceeded to impale my body with his elbow, putting his entire body weight into scrapping his elbow across my back and body. I left in more pain that when i arrive. Plus the room was freezing cold, despite the lukewarm table. I took pictures of my face afterwards, I had lines on my face because of how hard he was pushing my body into the table.
Katie at the front desk was delightful. The facility is nice and calming, with a quiet waiting area appointed with water and tea in the back. Dena gave me one of the BEST deep tissue massages I have ever experienced. She is sweet, knowledgeable, and very good at her job. The value was amazing for an 80 minute deep tissue massage. I'm VERY impressed and incredibly happy with the overall experience at this location. It is a bit of a drive for me, but so worth it. Thank you, Dena and the rest of the staff at this location.
Left in tears. The guy massaging me before even touching me asked if the eczema on my back was “contagious”. I have always had eczema and have always been insecure and self conscious about it. I grew up getting bullied because of it as well. I always wore clothing that would cover it up for me because I didn’t want anyone seeing it. I thought going to a professional place they wouldn’t mind cause it’s none of their business but I was wrong. I’ll never be back.
Worst customer service I've ever experienced from 'masseuse' Elena , if you get any service done here make sure it's not from her
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