I have gone to the Burt Grant for a number of years and have been impressed with each visit. The staff is friendly, you always feel welcomed. I have even seen the front staff work with the hairdresser to try to get an appointment that works with my schedule. Pam does my hair, and the haircuts are great, and when she uses color, it is alway very natural. Even my sister waits to get her hair cut until she can travel here (she lives in California). I would recommend this salon to anyone.