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Reviews about Ulta Beauty
Made a hair appointment a week in advance. I was not notified the stylist either called in sick or my appointment moved to another location. Frustrating.
Placed an order online for curbside pickup. Parked in the curbside spot, selected the I'm Here button in their email and after adding car information, etc. select enter. Receive an error and the store's phone number. Ok, I try again, still doesn't work so I call the store. No answer. No other option but to go in the store to pick up my items. I have NO CLUE why no one could answer the phone because there was no one in line except the one person the cashier was checking out. Do not place a curbside pick up button in your email, have a parking spot for that, have the check in not work (on purpose?) and employees too lazy to answer the phone if you do not want to have customers use it.
Thank you for being a fast in and out shopping experience. Your personnel working the register were fast and efficient yet kind (three qualities hard to find in retail establishments these days).
I found exactly what I was looking for. There is parking available, consultants available, and air conditioning. I really liked that this store wasn't busy when I went in, so it was relatively easy to maneuver.
OMG… I lost my receipt, but that said I had the best service from Manager Jason at store on Road to Six Flags.. was AMAZING, great help and fantastic people skills. Thank you Jason, you run an amazing store.
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