I thought maybe the move might have improved customer service, but no. I was there early in the morning and was literally the only customer in the store with about 10 employees wandering around. I was clearly looking for something, and not one person asked if I needed help, including the two girls just chatting. The 2 stars (instead of 1)is because when I asked for help, a manager found what I needed. I own a retail store, and this is absolutely my pet peeve. Don't expect to keep up with Sephora, who's employees have mastered customer service.